1/6/2024 0 Comments Clear day greensburg paThere are two types of coronavirus tests (COVID-19 tests) available, those that can test for a current infection (viral test) and those that can test for a past infection (antibody test). Otherwise, I commend the county and providers there for responding in such a responsible manner to the Covid testing needs of county residents. A number of patients were heard complaining about location/poor signage & directions. You should have a portable sign on Lancaster Ave or tell people the location is at back of IHOP parking lot and in between post office location. The address you have on the website doesn’t exist on Google Maps or Waze ( GPS). We looked around for 20 min and had to ask the nearby fire Dept for directions. The other suggestion is better signage and direction at your Ardmore site. Thankfully, your attentive staff were able to accommodate us. That would have been a major problem for us. If I hadn’t called ( as a senior citizen, I had to arrange travel to your site with my daughter) we May have been turned away. Your system needs to confirm immediately once registration is complete. Why only 1/2? The person on the telephone line was EXTREMELY helpful! She called the site staff, kept me on the telephone line and gave me real-time updates until we could straighten it all out. When I called the telephone number to confirm my appointment, there was no record of me making the appointment on line, however 1/2 the info I provided via online registration was in the record. When I booked the reservation, I never received a confirmation email. The reservation process and site location needs to be improved. Only CVS and Walgreens kept coming up in search, and their times were all full. Wondering if it could somehow be search-engine optimized so that it comes up under "Covid testing near me." We found it three days later after hearing of a possible brief exposure to a person who tested positive. Otherwise, very grateful that a friend found this site. The site is next to a noisy street, and it has to be hard on their voices constantly repeating that.Īlso wonder if the queue line could be rearranged so that patients don't have to walk *back* through the check-in line to get in the testing line, thereby walking past others in the check-in line and making the distancing not matter. My only suggestions would be to label above the windows so that the staff wouldn't have to keep telling every person who tries to queue that they have to go to the window on the right to check in first, and then queue in the line approaching the window on the left. The setup was outside with two different windows.
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